Collaboration skills
Effective collaboration leads to better results for your project, team or organisation. You will learn how being a self regulating, transparent and accountable team member will improve your ability to contribute effectively to a successful team performance.
Communication skills
You will explore different communication styles and how you can adapt these to the person and the situation whilst remaining authentic and reaching a positive outcome for you and the organisation.
Negotiation skills
Our approach to good negotiation skills isn’t about winning and losing. It is about enlarging the field and learning to ‘play the game’ more effectively.
Sales skills: Making the sale
Selling is always challenging. You will never come across two identical situations; something about the customer, his needs or even your own offering is different from one case to another. Do your best to understand the customer and create better chances for making the sale.
Customer focus
Being customer focused is likely to make customers more interested in dealing with you—as opposed to choosing your competitor. So dedicate your focus to your customers to improve your sales, business, and profits.
Managing conflicts
If not addressed, conflicts can have negative consequences in an organisation. You will learn what your conflict style is, how to prevent, manage, and resolve conflict situations, and how to maintain a pleasant work environment.
Interpersonal effectiveness
Interpersonal effectiveness is built on the bedrock of confidence, presence, social and emotional intelligence, and openness with others — and yourself. Explore all these dimensions and understand how they play into your management and collaboration style.
Effective business communication
Are your communication skills providing you with the results you want? Our approach will improve your skills in order to make you an effective business communicator across all of your interactions.
Strong working relationships
The old expression “two heads are better than one” is certainly true when collaboration runs smoothly—when everybody gets along, contributes unique perspectives and skills and works together to resolve problems productively. But what about when people argue, work gets stalled, and contention is prevalent?
